Contact Casino Chan
Speel nuHave a question about our coverage of Casino Chan? We're here to help. This page explains how to reach us and when to contact the operator instead.
Write to the Casino Chan editorial team
Questions about our reviews, bonus breakdowns, payment information or any content on this site? Send us an email at [email protected]. We aim to get back to you within 48 hours.
We're an independent information portal – we don't have access to player accounts, deposits or withdrawals. If your question is about your own account with Casino Chan, you'll need to reach the operator directly through the support channels on their platform.
Questions about your Casino Chan account
We cannot help with registration, deposits, withdrawals, bonus claims, technical problems or anything involving your personal account. These issues need to go straight to the operator's own support team, available through the casino's platform itself – they're the only ones who can access your account and process requests.
The operator offers support through in-app chat (24/7), email and push notifications for verification and withdrawal status updates. Use these channels to resolve account-related matters quickly.
Why this distinction matters
Casino Chan is a review and information site. We write about the operator, its offers and how it works – we don't run the casino itself, process payments or hold any player data. When you register at Casino Chan (the operator), you're creating an account with them, not with us. That separation means our inbox can't touch your account, your money or your bets.
Support for gambling-related concerns
If you're concerned about your own gambling, help is available. Contact Open over gokken at 0800 24 000 22 (free and confidential, also available via chat and WhatsApp). You can also register with Cruks, the national self-exclusion register at cruksregister.nl, which blocks access to all licensed Dutch operators.
Gambling should stay entertainment, not an obligation. 18+
This page is informational in nature. Casino Chan is an independent review portal – we do not operate a casino, take bets or organise gambling. Content is for adults only, 18+. For support with gambling concerns, contact Open over gokken at 0800 24 000 22.